Privacy Notice
Last Updated: August 25, 2026
Thank you for visiting Tavunelio. This website is operated by DREAMY BAY LIMITED under the Tavunelio brand.
We respect your privacy and are committed to handling your personal information carefully, responsibly, and securely while providing a smooth online shopping experience.
By accessing our website, using our services, or placing an order with us, you acknowledge that Tavunelio may collect, use, store, and share your information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information from you when you:
-
Visit or browse our website
-
Place an order through our store
-
Sign up for emails, newsletters, offers, or promotions
-
Contact our customer support team
-
Submit reviews, respond to surveys, enter giveaways, or participate in promotional activities
The information we collect may include:
-
Name
-
Email address
-
Phone number
-
Billing address
-
Shipping address
-
Payment-related information
-
Order details
-
Purchase history
-
Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you interact with our website, including:
-
IP address
-
Browser type
-
Device type
-
Pages visited
-
Links clicked
-
Time spent on the website
-
Cookies
-
Pixel tags
-
Log files
-
Similar tracking technologies
How We Use Your Information
Tavunelio may use the information we collect to:
-
Process, confirm, ship, and track your orders
-
Manage refunds, returns, exchanges, or customer service requests
-
Improve our website, products, services, and overall shopping experience
-
Send order confirmations, shipping updates, newsletters, promotions, and special offers
-
Customize website content, product recommendations, and advertising
-
Detect and prevent fraud, unauthorized activity, or security issues
-
Respond to your inquiries, requests, concerns, or complaints
-
Meet applicable legal, regulatory, operational, or business requirements
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, improve performance, remember your preferences, manage your shopping cart, analyze visitor behavior, and provide more relevant advertising.
Cookies may include:
Necessary Cookies
These cookies allow essential website functions such as account access, shopping cart functionality, checkout, and security.
Performance Cookies
These cookies help us understand how visitors use our website and help us improve website performance.
Functional Cookies
These cookies may remember settings such as language, location, currency, or other preferences.
Advertising Cookies
These cookies may help us measure advertising performance and display more relevant offers or promotional content.
You may control or disable cookies through your browser settings. Please note that some features of our website may not function properly if certain cookies are disabled.
Sharing Your Information
We may share your information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you.
These service providers may include:
-
Payment processing providers
-
Shipping and delivery partners
-
Customer support platforms
-
Marketing and advertising service providers
-
Analytics and website performance providers
-
Website hosting and ecommerce service providers
-
Fraud prevention and security providers
-
Legal, regulatory, or government authorities when required by law
We may also use or share aggregated, anonymized, or non-personal information for business analysis, marketing, reporting, research, or service improvement purposes.
Text Marketing
If you provide your phone number during checkout or subscribe to SMS communications, Tavunelio may send you messages such as:
-
Order notifications
-
Shipping and delivery updates
-
Customer service communications
-
Abandoned cart reminders
-
Promotional or marketing text messages where permitted
You may unsubscribe from promotional SMS messages at any time by following the opt-out instructions included in the message or by contacting us at:
Your Privacy Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to request:
-
Access to personal information we hold about you
-
Correction of inaccurate or incomplete information
-
Deletion of certain personal information
-
Restriction of certain processing activities
-
Information about how your personal information is used or shared
To submit a privacy-related request, please contact us at:
You may also unsubscribe from promotional emails at any time by clicking the “unsubscribe” link included in our marketing emails.
California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws regarding the collection, use, disclosure, and sharing of your personal information.
To submit a California privacy request, please contact us at:
Please include “Attn: California Privacy” in the subject line so we can identify and process your request appropriately.
Children’s Privacy
Our website is not designed for or directed toward children under the age of 13.
Tavunelio does not knowingly collect personal information from children under 13.
If we become aware that a child has provided personal information to us, we will take reasonable steps to delete that information where appropriate.
Users under the age of 18 should use our services only with appropriate permission or supervision where required by applicable law.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to help protect your personal information.
Sensitive information submitted through our website may be protected using SSL encryption and other security technologies.
However, no method of transmission over the Internet or electronic storage system is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
Tavunelio is not responsible for the content, privacy policies, security practices, or data-handling methods of third-party websites or services.
We encourage you to review the privacy policies of any third-party websites before providing personal information.
Data Storage and International Transfers
Your personal information may be stored, processed, or transferred in the United States, Canada, Hong Kong, or other countries or regions where our service providers, fulfillment partners, ecommerce platforms, or business partners operate.
By using our website or services, you understand that your personal information may be processed or stored outside your country or region of residence, subject to applicable privacy laws and safeguards.
We retain personal information only for as long as reasonably necessary for business, operational, legal, security, accounting, dispute-resolution, or compliance purposes.
Policy Updates
Tavunelio may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.
Any updates will be posted on this page, and the “Last Updated” date at the top of this Privacy Policy will be revised accordingly.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
Brand:
Tavunelio
Email:
support@tavunelio.com
Phone:
(229) 280-6508
Company Name:
DREAMY BAY LIMITED
Business Address:
RM C12, UNIT 4, 10/F DE HUA TOWER
NO.32 HUNG TO ROAD
KWUN TONG, HK