Contact Us

Thank you for visiting Tavunelio.

We’re here to help with questions about your order, products, shipping, returns, refunds, or any other issue related to your shopping experience.

For the fastest assistance, please include your order number and the email address used when placing your order when contacting us.

Customer Support

Email:
support@tavunelio.com

Phone / Text:
(229) 280-6508

What We Can Help With

Our customer support team can assist you with:

Order status and tracking
Shipping and delivery questions
Product information
Damaged, defective, or incorrect items
Refund and return inquiries
Payment or checkout questions
Changes or corrections to order information
General questions about Tavunelio

If your inquiry is related to an existing order, please provide as much relevant information as possible so we can review your request efficiently.

Order-Related Inquiries

When contacting us about an order, please include:

Your order number
The email address used at checkout
A brief description of your question or issue
Photos or videos, if your inquiry involves a damaged, defective, or incorrect product
Any other relevant information that may help us review your request

Business Information

Brand:
Tavunelio

Company Name:
DREAMY BAY LIMITED

Registered Address:
RM C12, UNIT 4, 10/F DE HUA TOWER
NO.32 HUNG TO ROAD
KWUN TONG, HK

Important Notice

Please note that our registered business address may not be the designated return warehouse.

Do not send returns to the registered business address unless our customer support team specifically provides return instructions and authorizes the return.

Unauthorized returns may not be accepted or eligible for a refund, replacement, exchange, or other resolution.

For return or refund questions, please review our Return Policy or contact our customer support team before sending any product back.